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Frequently Asked Questions — Graham Financial Markets

Welcome to the Graham Financial Markets Help Center. Here you’ll find answers to the most common questions about Forex trading, accounts, payments, and platform usage. Our goal is to provide clarity and guidance to help you trade with confidence.

1. About Graham Financial Markets

Who is Graham Financial Markets?

Graham Financial Markets is a trusted provider of online trading services, offering access to global financial markets including Forex, Commodities, Indices, Cryptocurrencies, and more. We deliver a transparent trading environment with competitive spreads, fast execution, and advanced trading technology.

2. Account Opening

How do I open an account?

Opening an account with Graham Financial Markets is quick and easy:

  • Complete the online registration form

  • Verify your identity (KYC process)

  • Fund your account

  • Start trading on our platforms

What account types do you offer?

We offer several account types designed to meet different trading needs:

  • Standard Account

  • Raw Spread Account

  • VIP Account

Each offers specific benefits in terms of spreads, commissions, and trading conditions.

3. Trading Products

What can I trade with Graham Financial Markets?

We provide access to:

  • Forex (Major, Minor, and Exotic pairs)

  • Commodities (Gold, Silver, Oil, and more)

  • Indices (Global stock indices)

  • Cryptocurrencies (Bitcoin, Ethereum, and others)

  • Shares & Stock CFDs

  • Precious Metals

4. Trading Hours

When can I trade?

Forex markets are open 24 hours a day, 5 days a week — from Monday to Friday. Cryptocurrency trading is available 24/7. Trading hours for other products follow the respective market sessions.

5. Deposits & Withdrawals

How can I fund my account?

We support multiple fast and secure deposit methods, including:

  • Bank Wire Transfer

  • Credit/Debit Card

  • Crypto Payments (USDT, BTC, ETH)

  • E-wallets (where available)

How long do withdrawals take?

Withdrawals are processed within 1-3 business days, depending on your chosen payment method and verification status.

6. Spreads & Commissions

What spreads do you offer?

Spreads start from 0.0 pips on major currency pairs with our Raw Spread Account. Standard Accounts offer competitive spreads with no commission.

Are there any hidden fees?

No, Graham Financial Markets is committed to transparent pricing with no hidden charges.

7. Trading Platforms

What trading platforms are available?

We provide access to industry-leading platforms:

  • MetaTrader 4 (MT4)

  • MetaTrader 5 (MT5)

  • WebTrader

  • Mobile Trading Apps (iOS & Android)

8. Security & Regulation

Is my money safe?

Client funds are held in segregated accounts with top-tier financial institutions. We apply the highest standards of security protocols, including encryption and strict verification procedures.

9. Support

How can I contact customer support?

Our dedicated support team is available 24/5 via:

  • Live Chat

  • Email Support

  • Help Center Ticket System

We are here to assist you with any questions or issues you may encounter.

10. Risk Warning

Is Forex trading risky?

Yes — Forex and CFD trading involve a high level of risk and may not be suitable for all investors. You should only trade with funds you can afford to lose and consider seeking independent financial advice.

For more information or further assistance, please contact our support team. Graham Financial Markets — Empowering Traders Globally.

Contact Us

Graham Financial Market’s mission is to create the ultimate trading experience for both retail and institutional clients, empowering traders to focus entirely on their trading strategies. Built by traders for traders, Graham Financial Markets is committed to delivering superior spreads, lightning-fast execution, and exceptional client service.

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Company

Graham Financial Markets LLP is a limited liability partnership registered in England and Wales with company number OC363326. Registered office: 55 Baker Street, London, W1U 8EW, England.

Trading foreign exchange (Forex) and contracts for difference (CFDs) involves a high level of risk and may not be suitable for all investors. Before engaging in any trading activity, clients should carefully consider their investment objectives, level of experience, and risk appetite. Past performance is not indicative of future results.

Graham Financial Markets LLP does not guarantee the accuracy or completeness of the information provided on this website and accepts no liability for any loss or damage arising directly or indirectly from the use of or reliance on such information.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 72.53% of retail investor accounts lose money when trading CFDs with Graham Financial Markets (EU) Ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. There is a possibility to lose all your initial capital. For further information please consider our Risk Disclosure Notice.

Trading services are provided in accordance with applicable laws and regulations. Please ensure you fully understand the risks involved before proceeding.

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